Colonial Parking
Park it Here
With nearly 300 parking facilities in the greater Washington, D.C. metro area, Colonial Parking is a local, family-owned parking operator dedicated to providing comprehensive market presence and unparalleled service to customers throughout the region.
Take Two
After developing Colonial’s web interface in 2011, we partnered again in 2019 to revamp the site so that it reflects the company today, meeting the needs of three distinct user groups: property managers and owners; customers; and employees.
The Result
Colonial transferred much of its parking management processes to the web, including automatic payments and monthly parking sign-up. Payments received through the web-based interface have nearly doubled since launch, allowing the customer care team to work more efficiently.
